How Do People Engage? Results From Our First “Opt-In” Survey

Opt-In is an online panel we created to gather feedback and public opinions on a variety of topics impacting the future of communities in Western New York. Topics include transportation, parks, economic development and quality-of-life. In our first Opt-in survey, we asked the panel about how they engage, what they find most frustrating about participating in public decisions, what what makes…

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March Madness

By Christopher Dunne “Gamification” is an ugly word but it's also one of our favorite techniques for making complex information and tough choices more fun and engaging for members of…

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Making The Technical Engaging

By Christopher Dunne and M. André Primus We have a lot of specialized technical knowledge about planning, transportation, and commercial redevelopment between the five of us here at Highland Planning.…

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Opt-In With Highland Planning

by Susan Hopkins, AICP We're excited to announce a new initiative called Opt-In, an online panel we created to gather feedback and understand public opinion on a variety of topics impacting the…

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Lofty Learning

by Susan Hopkins The Highland team held an in-house training this morning (in the conference loft) to review and refresh some of the foundations of our work, including promises and…

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Get On The Wagon

by Tanya Zwahlen Highland Planning had a great 2017. Our team gained two talented members – Sue and Christopher. We incorporated some new tools into our practice – Textizen, Metroquest,…

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