The surprising power of productive venting
April 9, 2021
By Susan Charland, AICP When I’m working on a controversial or complex project, one of my favorite opening exercises at a public meeting is a
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Five Tips for a Safe In-Person Public Meeting
February 16, 2021
By Jen Topa Back in August 2020, we shared tips on how to hold safe in-person pop-up events. As we approach the one-year mark of
We’re Hiring Transit Ambassadors!
February 10, 2021
Highland Planning is a 14-year old public engagement firm based in Rochester, NY. We are hiring up to 40 motivated, personable, and reliable individuals aged
Three ways to improve your data presentation game
January 22, 2021
By Christopher Dunne What do Galileo, War and Peace, and violin manufacturers have in common? For Edward Tufte, the eminent statistician and data visualization guru,
The Gift of Listening
December 14, 2020
By Susan Charland Over the last few months, we have shared insights about our firm’s core values: Honor people, Go to Them, and Make it
Glitter, anyone?
November 10, 2020
By Jen Topa One of Highland Planning’s core values is Make It Sparkle. Our team frequently talks about ways to live out this value, and
“Go to Them” for Public Input: What It Means and Why We Do It
October 23, 2020
By Andre Primus This month, in our first ever vlog-style video, Andre expounds on our second core value, Go-to-Them. You’ll learn about what it means
Honoring People and the Importance of Assuming Positive Intent
September 17, 2020
By Christopher Dunne At Highland Planning, we have four core values that inform our work. In the Before Times, it was easy to remember these
Better Dialogue, Better Decisions
August 12, 2020
By Tanya Zwahlen The last few months have brought dissent to the foreground. From Black Lives Matter to anti-mask demonstrations to protests about the Rochester City School District budget cuts, we are observing the state of our nation and reflecting on what protests represent to our communities. We
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