Instant Input is Humane Technology
September 16, 2021
By Susan Charland, AICP I’d never heard of “humane technology” until a few years ago when I tuned into a podcast featuring Tristan Harris. The
© 2020 All rights reserved
Public Engagement Can Help Bring Us Back from the Brink
August 24, 2021
By Susan Charland, AICP Since January 2021, I’ve been thinking a lot about dialogue and compromise at the local level and how both features are
Announcing Instant Input
July 20, 2021
By Tanya Zwahlen In October 2019, my neighborhood playground disappeared. The City posted a sign saying “new playground, coming soon…” I found myself wishing I
Making online meetings more accessible with live translation
May 21, 2021
by Susan Charland and Charvi Gupta At Highland Planning, we are focused every day on digital accessibility and inclusion. One way to make online meetings
The surprising power of productive venting
April 9, 2021
By Susan Charland, AICP When I’m working on a controversial or complex project, one of my favorite opening exercises at a public meeting is a
Five Tips for a Safe In-Person Public Meeting
February 16, 2021
By Jen Topa Back in August 2020, we shared tips on how to hold safe in-person pop-up events. As we approach the one-year mark of
We’re Hiring Transit Ambassadors!
February 10, 2021
Highland Planning is a 14-year old public engagement firm based in Rochester, NY. We are hiring up to 40 motivated, personable, and reliable individuals aged
Three ways to improve your data presentation game
January 22, 2021
By Christopher Dunne What do Galileo, War and Peace, and violin manufacturers have in common? For Edward Tufte, the eminent statistician and data visualization guru,
The Gift of Listening
December 14, 2020
By Susan Charland Over the last few months, we have shared insights about our firm’s core values: Honor people, Go to Them, and Make it
See more on our news page.