Meet our Interns!
January 10, 2022
By Tanya Zwahlen, AICP This fall, Joseph Halstrom interned with the Instant Input team. Joe is senior studying Economics at Hobart College. His role during
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Take the Public Engagement Test!
November 17, 2021
Think you know your way around public engagement? Do you want to learn more? Or maybe you just need something to take your mind off
Instant Input is Humane Technology
September 16, 2021
By Susan Charland, AICP I’d never heard of “humane technology” until a few years ago when I tuned into a podcast featuring Tristan Harris. The
Public Engagement Can Help Bring Us Back from the Brink
August 24, 2021
By Susan Charland, AICP Since January 2021, I’ve been thinking a lot about dialogue and compromise at the local level and how both features are
Announcing Instant Input
July 20, 2021
By Tanya Zwahlen In October 2019, my neighborhood playground disappeared. The City posted a sign saying “new playground, coming soon…” I found myself wishing I
Making online meetings more accessible with live translation
May 21, 2021
by Susan Charland and Charvi Gupta At Highland Planning, we are focused every day on digital accessibility and inclusion. One way to make online meetings
The surprising power of productive venting
April 9, 2021
By Susan Charland, AICP When I’m working on a controversial or complex project, one of my favorite opening exercises at a public meeting is a
Five Tips for a Safe In-Person Public Meeting
February 16, 2021
By Jen Topa Back in August 2020, we shared tips on how to hold safe in-person pop-up events. As we approach the one-year mark of
We’re Hiring Transit Ambassadors!
February 10, 2021
Highland Planning is a 14-year old public engagement firm based in Rochester, NY. We are hiring up to 40 motivated, personable, and reliable individuals aged
See more on our news page.