Best. Team. Ever.

We build trust.  Our clients entrust us with their most challenging, complex projects. We make stakeholders feel acknowledged, seen, and heard.  

We listen.  Our team is approachable and personable. We ask the right questions, listen respectfully, and gather feedback.   

We are bold and courageous.  When tempers flare or issues arise, we walk toward the conflict and provide a neutral outlet for every voice.  

We are nimble and adaptable. Our experienced team ramps up swiftly and seamlessly.             

We are peacemakers.  We are experts at moving divergent individuals and groups toward a place of acceptance and resolution.

Tanya Mooza Zwahlen, AICP

Principal and Owner

Tanya loves designing public meetings, thinking about new go-to-them strategies, and getting to know stakeholders throughout a project process. She discovered the field of city planning after reading Jane Jacob’s book, The Death and Life of Great American Cities. Tanya studied city and regional planning at Cornell University and spent eight years working toward the successful revitalization of her neighborhood in Rochester, NY. In 2007, she established Highland Planning so she could focus on effective public engagement and urban redevelopment projects. When she’s not working, she’s mothering her two amazing kids, cooking up a new recipe, or practicing jiu jitsu and Muay Thai kickboxing.

  • 585-315-1834

Christopher Dunne  

Senior Planner

Christopher manages high profile public engagement processes for transit and transportation agencies. In 2019, he completed training with the International Association of Public Participation. Christopher earned his M.P.A. from UMass Boston where he received a John W. McCormack Scholarship and went on to work in the Massachusetts legislature for six years handling everything from constituent casework to legislation. When he’s not exploring the city on bike or by foot, he can be found doing a crossword or hunting for the perfect slice of vegan pizza.

  • 585-752-5806

Charvi Gupta

Senior Planner

Charvi is supporting our engagement work for trails, highways, housing, and downtown redevelopment projects. She was born and raised in India. She received her Bachelor in Physical Planning from the School of Planning and Architecture in Delhi, India, and graduated from Cornell University with a Masters in Regional Planning in 2019.

  • 585-747-5882

Susan Charland, AICP

Project Director and COO

Over the last 15 years, Sue has followed her passion for community planning across the US and back again. She spent over a decade in Colorado, Oregon, and then New Orleans, working as a consultant and practitioner of planning, economic development, and public engagement. In 2011, she joined the first cohort of the Detroit Revitalization Fellows Program, where she worked as a manager at the Downtown Detroit Partnership. Sue loves to facilitate group discussions and work sessions, especially those with challenging dynamics and controversial topics.  Sue is an amazing accordion player and a member of the Western New York Accordion Club.

  • 585-287-2755

M. André Primus


André is passionate about public outreach, community-led mapping, and community-powered economics. As a Rochester native, he founded RocShare, the area’s leading alternative economics organization, and has spoken about alternative economics at TedXFlour City 2014, Greentopia Futures Summit 2015, and the Rochester Improvement Society. In his spare time, André dances with Rochester Dance Theater, trains at Rochester Parkour, and performs magic tricks wherever he can.

  • 585-642-9007

Jen Topa


Jen is a fundraising expert, an event planning guru, and a merchant organizer. She is the key to our success with our commercial district revitalization practice and has a knack for connecting people, projects, and funding. Jen has a Bachelor of Arts in Communications from the University of Dayton and has a professional background in sales, marketing, and event planning. She is a mother of three amazing kids and a proud resident of the Highland Park neighborhood of Rochester.

  • 585-354-3214

Our Core Values

  • Honor People
  • Make it Sparkle
  • Go to Them
  • Listen

Let's see what we can create together.

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